Customer Success Story
Customer Success Story
Customer Success Story
How Cutting Edge reduced the time & cost to on-board new customers
Learn how Cutting Edge Countertops transformed their credit operations, reducing application processing time by 80% while maintaining rigorous standards.



About Cutting Edge Countertops
Cutting Edge Countertops stands as a leading countertop supplier across the Midwest, with multiple locations spanning Ohio, Michigan, and Indianapolis. Their commitment to quality and customer service has established them as a trusted partner for contractors, homebuilders, and kitchen and bath dealers throughout the region. As their business expanded across multiple states, their traditional paper-based credit processes became a significant bottleneck. The company needed a solution that could scale with their growth while maintaining their high standards of service and efficiency.
About Cutting Edge Countertops
Cutting Edge Countertops stands as a leading countertop supplier across the Midwest, with multiple locations spanning Ohio, Michigan, and Indianapolis. Their commitment to quality and customer service has established them as a trusted partner for contractors, homebuilders, and kitchen and bath dealers throughout the region. As their business expanded across multiple states, their traditional paper-based credit processes became a significant bottleneck. The company needed a solution that could scale with their growth while maintaining their high standards of service and efficiency.
About Cutting Edge Countertops
Cutting Edge Countertops stands as a leading countertop supplier across the Midwest, with multiple locations spanning Ohio, Michigan, and Indianapolis. Their commitment to quality and customer service has established them as a trusted partner for contractors, homebuilders, and kitchen and bath dealers throughout the region. As their business expanded across multiple states, their traditional paper-based credit processes became a significant bottleneck. The company needed a solution that could scale with their growth while maintaining their high standards of service and efficiency.
Key Challenges
The problems Convoy Supply faced with their previous solution
The Solution
The Solution
The Solution
Modernizing Credit Operations with NetNow
Cutting Edge implemented NetNow's comprehensive credit management platform to transform their entire credit process.
The Results
The Results
The Results
Transformative Business Impact
The implementation of NetNow delivered significant improvements across Ashby Lumber's credit operations.

"Our entire Credit team and Territory Managers have been using NetNow to process all new & existing credit accounts and it’s been a game changer for us in regard to efficiency, speed, and customer experience for everything related to Credit & Collections”
Eric
Controller

"Our entire Credit team and Territory Managers have been using NetNow to process all new & existing credit accounts and it’s been a game changer for us in regard to efficiency, speed, and customer experience for everything related to Credit & Collections”
Eric
Controller

"Our entire Credit team and Territory Managers have been using NetNow to process all new & existing credit accounts and it’s been a game changer for us in regard to efficiency, speed, and customer experience for everything related to Credit & Collections”
Eric
Controller
Let’s chat about about optimizing your Credit & Collections process
Sign up for a free trial of our platform today!
The Most Advanced Credit Application Platform
Working with the NetNow team has been an incredibly refreshing and positive experience. Their dedication to customer service is unmatched—they truly go above and beyond to ensure their solutions meet our needs and exceed our expectations.
Thomas Hogan • VP of Finance, Ashby Lumber

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Let’s chat about about optimizing your Credit & Collections process
Sign up for a free trial of our platform today!
The Most Advanced Credit Application Platform
Working with the NetNow team has been an incredibly refreshing and positive experience. Their dedication to customer service is unmatched—they truly go above and beyond to ensure their solutions meet our needs and exceed our expectations.
Thomas Hogan • VP of Finance, Ashby Lumber

Trusted by






Let’s chat about about optimizing your Credit & Collections process
Sign up for a free trial of our platform today!
The Most Advanced Credit Application Platform
Working with the NetNow team has been an incredibly refreshing and positive experience. Their dedication to customer service is unmatched—they truly go above and beyond to ensure their solutions meet our needs and exceed our expectations.
Thomas Hogan • VP of Finance, Ashby Lumber

Trusted by






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© 2025 NetNow. All rights reserved.